At H-Shalom Home Healthcare, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and other contact details.
- Health Information: Relevant medical history, treatment plans, and other health-related details necessary for providing our services.
- Payment Information: Billing address, credit/debit card details, and other payment-related information.
- Technical Information: Data about your interactions with our website or mobile application, including IP address and device information.
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide home healthcare services and manage patient care.
- To communicate with you regarding appointments, services, or updates.
- To process payments and manage billing records.
- To comply with legal obligations and regulatory requirements.
3. Sharing of Information
- Third-Party Service Providers: We may share information with trusted third parties who perform services on our behalf, such as billing processors or IT service providers. These parties are obligated to protect your information and use it solely for the purposes for which it was disclosed.
- Legal Requirements: We may disclose information when required by law or to protect our legal rights.
4. Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications.
- Withdraw consent for data processing where applicable.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to disable cookies; however, some features of the website may not function properly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Last Updated” date will be revised accordingly. Your continued use of our services after such updates signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
